Digzer writes about his experience with M-Pesa, a service that allows people to send money using mobile phones: “For all the simplicity using Safaricom’s M-Pesa is meant to provide, I’ve had a rather hard time at it. I’ve always noticed long queues at various M-pesa agent points and so thought that I’d be better off giving it a wide berth. However, yesterday I needed to send money and therefore decided to give it a shot. Besides, all their adverts made it sound like the best thing since sliced bread.”